Terms of service

WOVANO · TERMS & CONDITIONS

Good style. Clear terms.

Welcome to WOVANO. These Terms of Service explain the conditions that apply when you visit our website, browse our products or make a purchase. By using our website, you agree to these terms.

LAST UPDATED · 3 NOVEMBER 2026

1. About WOVANO

WOVANO operates an online fashion store through wovano.in, offering T-shirts and related fashion products to customers.

Throughout these terms, the words "WOVANO", "we", "us" and "our" refer to the WOVANO store and its operator. The words "you" and "your" refer to anyone visiting or using our website.

2. Acceptance of terms

By accessing or using our website, you confirm that you have read and understood these Terms of Service and agree to follow them. If you do not agree, please do not use our website or services.

You must provide accurate information when placing an order or contacting us. You are responsible for ensuring that the contact and delivery details you provide are correct.

3. Products and product information

We make reasonable efforts to display our products, colours, designs, sizes and descriptions as accurately as possible. However, actual product colours and appearance may vary slightly depending on your screen, device settings, lighting and other factors.

Product availability, descriptions, specifications and designs may change without prior notice. We reserve the right to discontinue or modify products at any time.

Product images are provided for illustration and identification. Please refer to the product description and available size information before placing an order.

4. Pricing and payments

All prices displayed on our website are in Indian Rupees (INR), unless otherwise stated. Applicable charges, including shipping charges and taxes where applicable, will be shown or communicated during the purchase process.

We reserve the right to correct pricing errors, update product prices and modify promotional offers. A pricing error does not obligate us to fulfil an order at an incorrect price, subject to applicable law.

Orders are subject to successful payment or confirmation of the payment method offered at checkout. We do not store or directly process complete payment card credentials on our own website. Payment processing may be handled by third-party payment providers.

5. Orders and order acceptance

Placing an order on our website constitutes an offer to purchase the selected products. An order confirmation or acknowledgement does not necessarily mean that the order has been finally accepted for fulfilment.

We reserve the right to review, refuse or cancel an order where reasonably necessary, including in situations involving:

Product unavailability or inventory errors.
Incorrect product pricing or listing information.
Incomplete, inaccurate or unverifiable order details.
Suspected fraudulent activity or unauthorized transactions.
Technical errors affecting the ordering process.

If payment has already been received for an order that we cancel, any applicable refund will be handled through the appropriate payment method, subject to applicable law.

6. Shipping and delivery

We aim to process and dispatch orders within the timelines communicated on our website. Delivery timelines are estimates and may vary depending on the destination, courier operations, weather, public holidays and other circumstances beyond our reasonable control.

Shipping charges, free-shipping eligibility, delivery information and related conditions are explained in our Shipping Policy.

Customers are responsible for providing a complete and accurate delivery address and reachable contact details. Additional delivery attempts, address corrections or other courier-related arrangements may be subject to the courier's procedures.

7. Returns, replacements and refunds

We want you to be satisfied with your purchase. Requests relating to damaged or defective products and size-related replacements are handled according to our Return & Refund Policy.

Eligible requests must be submitted within the stated request period and are subject to the conditions and review process explained in that policy.

Please review the Return & Refund Policy before requesting a refund or replacement. Nothing in these terms is intended to exclude rights available to customers under applicable law.

8. Cancellations and changes

If you need to cancel or modify an order, please contact us as soon as possible with your order details.

We will make reasonable efforts to accommodate requests received before an order is processed or dispatched. Once an order has entered fulfilment or has been handed over to the courier, cancellation or modification may no longer be possible.

Any cancellation, refund or other resolution will be handled subject to applicable law and the relevant store policies.

9. Promotions and discount codes

Promotional offers and discount codes may be made available from time to time. Each offer may have its own eligibility conditions, validity period, exclusions and usage limits.

Unless expressly stated otherwise, promotional offers cannot be exchanged for cash and may not be combined with other promotions. We reserve the right to correct or withdraw an offer where permitted by applicable law.

10. Intellectual property

All content on this website, including brand names, logos, product designs, graphics, photographs, text, layout and other materials, belongs to WOVANO or its respective licensors and is protected by applicable intellectual property laws.

You may browse and use the website for personal, non-commercial shopping purposes. You must not copy, reproduce, distribute, modify, publish or commercially exploit website content without prior written permission from the relevant rights holder.

11. Acceptable use of our website

You agree not to:

Use the website for unlawful, fraudulent or harmful purposes.
Attempt to gain unauthorized access to our website, systems or customer information.
Interfere with website security, functionality or operation.
Upload malicious code, viruses or harmful material.
Use automated tools to scrape, copy or misuse website content without authorization.
Provide false information or impersonate another person.

We may restrict access or take appropriate action where we reasonably believe these terms have been violated.

12. Third-party services and links

Our website may use or link to third-party services, including Shopify, payment providers, courier services and communication platforms such as WhatsApp.

These services may operate under their own terms, conditions and privacy policies. WOVANO is not responsible for the independent policies or practices of third-party services.

13. Limitation of liability

To the extent permitted by applicable law, WOVANO shall not be responsible for indirect or consequential losses arising from the use of our website or delays caused by circumstances beyond our reasonable control.

We do not guarantee that the website will always be available, uninterrupted or completely free from errors. We will, however, take reasonable steps to maintain its availability and functionality.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law, including any rights or remedies available to consumers.

14. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how personal information may be collected, used and handled.

15. Changes to these terms

We may update these Terms of Service from time to time to reflect changes in our business, website functionality or applicable legal requirements.

Updated terms will be published on this page with a revised date. Your continued use of the website after an update constitutes acceptance of the revised terms to the extent permitted by applicable law.

16. Governing law and jurisdiction

These Terms of Service are governed by the laws of India. Subject to applicable consumer protection laws and the jurisdiction of competent consumer forums and authorities, disputes arising from these terms shall be subject to the jurisdiction of the competent courts in Kerala, India.